Frequently asked questions

What types of HPLC machines do you service?

We specialize in servicing Waters and Agilent HPLC machines, providing comprehensive maintenance, repair, and calibration services.

How often should I schedule maintenance for my HPLC system?

We recommend preventive maintenance every 6 months to ensure optimal performance and prevent unexpected downtime.

What is your typical response time for service requests?

We typically respond to service requests within 12 hours and aim to resolve issues within 48-72 hours, depending on complexity.

Samson Netha

Managing Director

"At ChromaPro Analytical, we're committed to delivering excellence in analytical instrument services. Our journey began with a vision to provide unparalleled support to laboratories across the region. Today, we're proud to be a trusted partner in the analytical sciences community, helping our clients achieve precision and reliability in their critical research and testing processes."